Casiplay Casino comes off as a slick, modern online casino that prioritises quality over clutter. The website is sharp, loads fast, and makes it easy to find what you’re after, whether you prefer the pokies or the live casino games.
However, there are a couple of glaring issues that stop us from rating this casino higher. Although the site claims live chat is available, we weren’t able to access it at all during our Casiplay Casino review. And with pretty limited promotions, there are definitely more rewarding places to look — like our Stellar Spins Casino review.
Claim a four-part welcome bonus offering a total of £100 in bonus cash and 100 Free Spins.
Deposit a certain amount each day to unlock up to 50 Free Spins the next day.
Earn Loyalty Points to move up the ranks and get bonuses on pokies and bonus cash.
Casiplay Casino launched in 2019 and is operated by Aspire Global, a big name among safe online casinos. With licenses from both the UKGC and the MGA, you’re looking at a casino with strong credibility.
While the promotions section isn’t overflowing, there’s a VIP-style loyalty system that rewards regular play. However, we experienced some pretty poor customer service during our Casiplay Casino review, and we don’t think you’d be missing out by opting for one of the different Australian online casinos instead.
Strong gambling licensed from Malta and the UK
Sleek website design
Poor customer service options
Not many promotions
Explore the casino directly from our Casiplay Casino review with our handy screenshots of the site.
Unfortunately, Casiplay Casino won’t allow Aussie sign ups — plenty of our other casinos do, so take a look at those options like our Wolf Winner Casino review for Aussie-friendly options! If you’re in an accepted country, here’s the sign up process.
That’s it! You’ll then be asked to confirm your identity before you can make any deposits or bets.
We believe Casiplay Casino reviews should let you know what it’s like to play at the casino on the go, so we tried it ourselves. Although there’s no dedicated app, the site works seamlessly on mobile browsers across both iOS and Android operating systems, making it a good choice for gaming on your mobile.
If you’re asking, is Casiplay Casino safe? The answer is yes, it is a safe and legitimate casino with reputable licenses from Malta and the UK. The casino uses a random number generator across its casino games to ensure a fair outcome.
Licenses: Malta, UKGC
Encryption: SSL encrypted website
Fair play: Random number generator
Tools: Deposit limits, reality checks, time out periods, self-exclusion
Resources: Gamblers Anonymous, GambleAware, GamCare
Casiplay Casino prides itself on CARE — Customers Are Really Everything — and its customer service. The casino states that live chat is available 6am-10pm GMT, but on multiple occasions during our Casiplay Casino review, we were unable to access the service. Super disappointing as the live chat feature is increasingly commonplace these days, and something that we believe casinos should prioritise — especially if they want to focus on customer care.
Elsewhere, Casiplay Casino offers a contact form, as well as a FAQ section. While this is pretty comprehensive, the layout is really poor and it’s difficult to find what you’re looking for.
Contact form
FAQs
Inaccessible live chat
Phone
24/7 support
This casino delivers on safety, security and reliability, which is undoubtedly important. However, we found that the shortcomings around bonuses and customer service really bring this casino down, and we wouldn’t recommend using it when there are better options available to you.
Casiplay Casino is legit in that it is a reputable online casino with licenses from respected bodies in Malta and the UK. However, it is not able to accept players from Australia.
The minimum you can deposit at Casiplay Casino is £10 or its equivalents in Euros or other accepted currencies. Australian dollars are not accepted at this casino.
Withdrawal times vary based on the payment method chosen — eWallets are generally quicker, whereas bank transfers can take up to 7 days.
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Strong gambling licensed from Malta and the UK
Poor customer service options
3.75/5