Hugo Casino is a nice addition to the already stellar lineup of Australian online casinos. At Australian Gambling Online, we play at and review many different casinos, so we were especially impressed with the live dealer game selection at this site.
The welcome bonus isn’t the highest we’ve seen, but at $1,000 + 275 free spins over your first three deposits, it’s sure to add a nice boost to your bankroll.
The lineup of rotating bonuses is also solid. There’s a Treasure Hunt that offers daily bonuses, several tournaments, weekly reload bonuses, and free spins offers. All bonuses are subject to wagering requirements of 45x, so keep that in mind.
Like many new casinos, Hugo Casino has a loyalty program that allows you to earn coins as you unlock various achievements. The coins can be redeemed for real money prizes and bonuses in the shop.
There’s also a VIP program, but there’s limited information on how to climb up the ranks. At most casinos, this is based on your overall level of spend.
Overall, we think this casino will appeal to both new gamblers and seasoned pros!
New players can get up to $1,000 + 275 free spins over their first three deposits.
High rollers get a 50% match up to $800 + 200 free spins with their first deposit.
Earn 40% up to $350 each weekend with Hugo Casino's exciting reload bonus.
Hugo Casino is a licensed, Australian-friendly casino featuring some of the industry’s best pokies (including Megaways), live dealer games, and table games. Hugo Casino hosts games from more than 60 leading software providers, so there’s always something new and exciting.
The welcome package is worth up to $1,000 + 275 bonus spins awarded over your first three deposits of $30 or more. After that, players can take advantage of a host of promotions, achievements, and bonuses that unlock bonus cash and additional free spins.
Banking at Hugo Casino is easy. The site uses many common banking methods, including popular cards like Visa or Mastercard, eWallets like MiFinity, and various cryptocurrencies.
The withdrawal options are plentiful. In addition to banking transfers and cryptocurrencies, you can also withdraw to your MiFinity account and other wallets.
Safety and security measures meet industry standards, including responsible gambling limits and SSL compliance. The customer service department is ready for you 24/7 in case any issues arise.
Excellent welcome bonus worth $1,000 + 275 free spins
Live dealer games from many different studios
Tournaments, reload bonuses, achievements, and other exciting promos
Reasonable 45x wagering requirements
No jackpot games or instant win games
We took some screenshots during our Hugo Casino review, so you can explore the site for yourself.
At Hugo Casino, you can sign up or log in at three different places on the website. Sign-up buttons are located at the bottom of the page, at the top right corner, and in the main menu.
Once you’ve decided which one to click, you only need to fill out two forms and you’re in. Here are the basic steps:
When you’re ready to play for real money you’ll want to verify your account for a smoother transaction process. You can do this in your account profile or by contacting customer service at support@hugocasino.com.
Once the account verification documents were sent, the process took about 24 hours to complete.
Hugo Casino’s website is designed for mobile browsers like Safari, Chrome, and Firefox on iOS and Android devices. There’s no need to download a clunky app – everything the best mobile casinos can offer is available through the web.
Bring up the menu and the entire casino library is available at your fingertips.
Hugo Casino holds an e-gaming license from the Curacao Gaming Control Board which oversees the operations of many reputable online casinos. Hugo also has a comprehensive privacy policy outlining how they secure your personal information.
The site is fully SSL encrypted using technology similar to Australian banks. The available pokies are from leading software companies and are regularly audited for fairness by third parties like eCOGRA.
They also have a responsible gambling page loaded with information about recognising signs of problem gambling and tools you can use to help.
When you’re playing for real money, you need to be aware that issues with responsible gambling may arise.
Hugo Casino strives to maintain a fun and safe environment. It offers players responsible gambling tools like self-directed break periods and time trackers. There’s also a self-exclusion option you can request by emailing support@hugocasino.com.
If you’d like additional help, there Hugo Casino provides links to the following external resources:
Getting help at Hugo Casino is easy. You can reach the customer service department 24/7 with the live chat feature. We were taken immediately to the live chat window when we clicked on it.
We were also impressed with the FAQ page. It covers many topics including account information, banking options, and security features.
You can also reach out to them via email at support@hugocasino.com. They promised to respond ‘at the speed of light’ (which was about a 24-hour turnaround time).
24/7 Live Chat
FAQ Page
Email support@hugocasino.com
Social Media: X, Telegram, Play Now
Telephone
Yes. Hugo Casino holds a license and registration from the government of Curacao along with other leading online casinos.
Yes. Account verification will make your transaction process a lot smoother when you want to play for real money. You will need to provide proof of ID and other documentation via email. Email support@hugocasino.com when you’re ready to verify your account and customer service will assist you.
No. Deposits at Hugo Casino are 100% free of charge.
Hugo Casino offers withdrawals to players with verified accounts and may take between 24-48 hours to process depending on which banking method you chose.
Join our newsletter and get the lowdown on the latest pokies, top bonuses, and new casinos – no bluffing! It’s like hitting a jackpot every time you check your email. Sign up now and get an exclusive WELCOME BONUS FOR OUR CASINO OF THE MONTH!
Get your bonus!
Excellent welcome bonus worth $1,000 + 275 free spins
No jackpot games or instant win games
4.1/5